Shipping
Shipping Details
We use standard ground shipping through Purolator for the best value and lowest carbon footprint for all orders. Orders ship Monday through Friday, excluding holidays. Please allow up to 2 business days for processing & packing of orders. *During pea
Shipping Costs
Standard Ground Shipping:. Orders Under $25 (Tax included) = CAD $9.95. Orders Over $25 (Tax included) = CAD $14.95. Orders Over $100 (Tax included) = Free Standard Ground Shipping. Pro Program Orders = $25 Flat Rate. Expediated Shipping:. 2-Day Ship
Delivery Timeframe
You will receive a Shipping Confirmation email with a tracking number one business day after your order ships. Didn't receive your order confirmation or tracking details? Please check your spam folder before reaching out to our customer service team.
Lost & Damaged Packages
We are not liable for damaged, lost or stolen packages. Please ensure your order is shipped to a safe location. At Nidecker, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please
When will my order ship?
After placing your order, you will receive an Order Confirmation email within 30 minutes of submitting the order. Orders typically ship within 2 business days after the order has been received. Orders ship Monday through Friday excluding holidays. Yo
I received a different item than I ordered
We're sorry to hear you received the wrong item in your order! Please report the issue to our team through. Include a photo of the item you received and the product sticker on the packaging/board as well as a screenshot of what was on the order confi
Can I change or cancel my order?
In our attempt to process and ship your order as fast as possible, orders cannot be changed after they are placed or canceled. We want to get people out on the mountain with their new gear as quickly as possible, so we begin processing orders as soon